Delivery

All our aroma discovery sets are made by hand and held in stock in our workshop in Carnoux-in-Provence, which allows us to ship all your orders within 24 hours (Monday through Friday morning except holidays; orders placed on the week-end go out on Monday).
 
We selected two carriers: Colissimo (La Poste) and TNT. Each parcel’s tracking number is emailed to you when the order is shipped, to allow you to track your parcel.
 
1) Delivery by Colissimo
 
From the shipping date, international delivery in 3 to 8 working days, with tracking and signature acknowledging receipt:

Country

Shipping cost excl. tax*

Delivery time

Argentina

€49.99

5 to 8 working days

Australia

€30

5 to 9 working days

Austria

€5.80

3 to 4 working days

Belgium

€2.50

2 to 3 working days

Bulgaria

€9.90

5 to 7 working days

Canada

€30

6 to 10 working days

Chili

€49.99

6 to 8 working days

Colombia

€49.99

6 to 7 working days

Croatia

€9.90

4 to 7 working days

Cyprus

€9.90

5 to 9 working days

Czech Republic

€8.20

4 to 5 working days

Denmark

€8.20

4 to 5 working days

Ecuador

€49.99

7 to 8 working days

Estonia

€8.20

6 to 7 working days

Finland

€9.90

4 to 5 working days

French Guiana

€49.99

5 to 7 working days

Georgia

€9.90

7 to 8 working days

Germany

€2.50

3 to 4 working days

Greece

€9.90

5 to 6 working days

Hong-Kong

€30

5 to 7 working days

Hungary

€8.20

5 to 6 working days

India

€30

4 to 8 working days

Indonesia

€49.99

7 to 9 working days

Ireland

€5.80

4 to 5 working days

Israel

€30

6 to 8 working days

Italy

€2.50

3 to 5 working days

Japan

€100

5 to 6 working days

Latvia

€8.20

6 to 7 working days

Luxembourg

€2.50

2 to 3 working days

Malaysia

€49.99

7 to 9 working days

Malta

€9.90

4 to 5 working days

Metropolitan France

€0.01

2 working days

Mexico

€49.99

7 to 9 working days

Netherlands

€2.50

3 working days

New Caledonia

€39.99

7 to 10 working days

New Zealand

€49.99

6 to 8 working days

Norway

€9.90

6 to 7 working days

Oman

€49.99

6 to 8 working days

Panama

€49.99

5 to 7 working days

Peru

€49.99

5 to 7 working days

Poland

€8.20

5 to 6 working days

Portugal

€5.80

4 to 9 working days

Rumania

€9.90

4 to 5 working days

Singapour

€30

5 to 6 working days

Slovakia

€8.20

5 to 6 working days

Slovenia

€8.20

5 to 6 working days

South Africa

€49.99

6 to 8 working days

South Korea

€30

6 to 7 working days

Spain

€2.50

3 to 4 working days

Sweden

€9.90

4 to 7 working days

Switzerland

€0

3 to 4 working days

Taiwan

€30

6 to 7 working days

Thailand

€30

5 to 8 working days

Ukraine

€9.90

6 to 7 working days

United Arab Emirates

€49.99

5 to 7 working days

United Kingdom

€2.50

3 working days

Uruguay

€49.99

7 to 8 working days

Vietnam

€30

5 to 8 working days

 
2) Delivery by TNT
 
We guarantee international delivery in 1 to 8 working days from the shipping date:
 

Country

Economy delivery

Economy shipping cost excl. tax*

Express delivery

Express shipping cost excl. tax*

Argentina

4 working days

€91

3 working days

€121

Australia

3 working days

€91

3 working days

€121

Austria

2 working days

€36

1 working day

€55

Belgium

2 working days

€29,17

1 working day

€43

Bulgaria

4 working days

€44

1 working day

€66

Canada

3 working days

€59,50

2 working days

€105

Chili

3 working days

€91

3 working days

€121

Colombia

4 working days

€91

2 working days

€121

Croatia

3 working days

€44

1 working day

€66

Cyprus

4 working days

€58,50

2 working days

€104

Czech Republic

2 working days

€44

1 working day

€66

Denmark

2 working days

€36

1 working day

€55

Ecuador

4 working days

€49,99

2 working days

€49,99

Estonia

3 working days

€44

1 working day

€66

Finland

3 working days

€36

1 working day

€55

French Guiana

4 working days

€92

3 working days

€122

Georgia

9 working days

€83

2 working days

€113

Germany

2 working days

€29,17

1 working day

€43

Greece

3 working days

€36

1 working day

€55

Hong-Kong

3 working days

€83

2 working days

€113

Hungary

3 working days

€44

1 working day

€66

India

4 working days

€83

2 working days

€113

Indonesia

3 working days

€83

2 working days

€113

Ireland

3 working days

€36

1 working day

€55

Israel

4 working days

€83

2 working days

€113

Italy

2 working days

€29,17

1 working day

€43

Japan

3 working days

€83

3 working days

€113

Latvia

3 working days

€44

1 working day

€66

Luxembourg

2 working days

€29,17

1 working day

€43

Malaysia

3 working days

€83

3 working days

€113

Malta

3 working days

€58,50

1 working day

€104

Metropolitan France

24h

€7,42

Na

Na

Mexico

4 working days

€91

2 working days

€121

Netherlands

2 working days

€29,17

1 working day

€43

New Caledonia

6 working days

€92

3 working days

€121

New Zealand

4 working days

€91

3 working days

€121

Norway

3 working days

€44

1 working day

€66

Oman

4 working days

€91

2 working days

€121

Panama

5 working days

€49,99

3 working days

€49,99

Peru

4 working days

€92

2 working days

€121

Poland

3 working days

€44

1 working day

€66

Portugal

3 working days

€36

1 working day

€55

Rumania

3 working days

€44

1 working day

€66

Singapour

3 working days

€83

2 working days

€113

Slovakia

3 working days

€44

1 working day

€66

Slovenia

4 working days

€44

1 working day

€66

South Africa

3 working days

€91

3 working days

€121

South Korea

3 working days

€83

2 working days

€113

Spain

2 working days

€29,17

1 working day

€43

Sweden

2 working days

€36

1 working day

€55

Switzerland

2 working days

€36

1 working day

€55

Taiwan

4 working days

€83

3 working days

€113

Thailand

3 working days

€83

2 working days

€113

Ukraine

5 working days

€58,50

2 working days

€104

United Arab Emirates

3 working days

€83

2 working days

€113

United Kingdom

2 working days

€29,17

1 working day

€43

Uruguay

3 working days

€92

3 working days

€121

Vietnam

3 working days

€83

2 working days

€113

For orders delivered outside of the European Union, taxes and customs duties may apply. These taxes and customs duties are payable by the recipient upon delivery. The total price of your order does not include these taxes and customs duties.

* Rate for a parcel up to 4.350 kg. Add 20% for EU countries that apply VAT.

If you need to know the delivery time for another country, write to us at clients@lenez.com.

Secure payment

The website of our bank, Société Générale, is secure and encrypted. The bank does not disclose your bank details, it only tells us if the payment went through or failed.
You can also pay through the PayPal secure platform, which allows you, once your account is created, to carry out transactions without having to re-enter your bank details.
 

Customer Service

By e-mail: clients@lenez.com
By phone: +33 (0)7 88 51 98 62
By mail: Service Client Les Éditions Jean Lenoir, 56 rue de l'Hôtel de Ville, 75004 Paris, France.

Free returns

If an aroma set you ordered is not to your satisfaction, you can return it to us within 2 weeks from receiving it.

Please return it without alteration in its original packaging.





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