Delivery

All our aroma discovery sets are made by hand and held in stock in our workshop in Cassis.
 
We selected Colissimo (La Poste) as a carrier. Each parcel’s tracking number is emailed to you when the order is shipped, to allow you to track your parcel.
Please note that for shipments outside the European Union, we will not be held liable for any delays due to customs clearance.

Delivery by Colissimo
 
From the shipping date, international delivery in 3 to 8 working days (indicated but not guaranteed), with tracking and signature acknowledging receipt.

Country

 

Delivery time

Argentina

 

5 to 8 working days

Austria

 

3 to 4 working days

Belgium

 

2 to 3 working days

Bulgaria

 

5 to 7 working days

Canada

 

6 to 10 working days

Croatia

 

4 to 7 working days

Cyprus

 

5 to 9 working days

Czech Republic

 

4 to 5 working days

Denmark

 

4 to 5 working days

Ecuador

 

7 to 8 working days

Estonia

 

6 to 7 working days

Finland

 

4 to 5 working days

French Guiana

 

5 to 7 working days

Georgia

 

7 to 8 working days

Germany

 

3 to 4 working days

Greece

 

5 to 6 working days

Hong-Kong

 

5 to 7 working days

Hungary

 

5 to 6 working days

India

 

4 to 8 working days

Ireland

 

4 to 5 working days

Israel

 

6 to 8 working days

Italy

 

3 to 5 working days

Japan

 

5 to 6 working days

Latvia

 

6 to 7 working days

Luxembourg

 

2 to 3 working days

Malaysia

 

7 to 9 working days

Malta

 

4 to 5 working days

Metropolitan France

 

2 working days

Mexico

 

7 to 9 working days

Netherlands

 

3 working days

New Caledonia

 

7 to 10 working days

New Zealand

 

6 to 8 working days

Norway

 

6 to 7 working days

Poland

 

5 to 6 working days

Portugal

 

4 to 9 working days

Rumania

 

4 to 5 working days

Singapour

 

5 to 6 working days

Slovakia

 

5 to 6 working days

Slovenia

 

5 to 6 working days

South Africa

 

6 to 8 working days

South Korea

 

6 to 7 working days

Spain

 

3 to 4 working days

Sweden

 

4 to 7 working days

Switzerland

 

3 to 4 working days

Taiwan

 

6 to 7 working days

Thailand

 

5 to 8 working days

Ukraine

 

6 to 7 working days

United Kingdom

 

3 working days

Vietnam

 

5 to 8 working days

 

Secure payment

The website of our bank, Société Générale, is secure and encrypted. The bank does not disclose your bank details, it only tells us if the payment went through or failed.
You can also pay through the PayPal secure platform, which allows you, once your account is created, to carry out transactions without having to re-enter your bank details.
 

Customer Service

If you cannot find your country in the list, please contact our customer service.

By e-mail: clients@lenez.com
By phone: +33 (0)4 42 73 59 55
By mail: Customer Service Les Éditions Jean Lenoir, 1600 chemin du plan d'olive, 13260 Cassis, France

Returns

If your order turns out not to be as you expected when you receive it, you can return it to us at your own expense within 2 weeks. In your online customer area, you will find the return coupon to include in your package.

Please return the item in its original wrapping and packaging with no modifications.





Secure Payment

Mastercard / Visa / PayPal

World Wide Shipping

See exception at checkout

Customer Service

clients@lenez.com
+33 (0)4 42 73 59 55

Returns

For 14 days

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